Factorhouse Ltd is a Credit Only short term finance company offering Quick, Same- Day Loans to Employed People. We are looking for Debt recovery officer who will follow-up on Non-performing Accounts.

The Debt Recovery Officer is the go to person responsible for collections and mitigation policies to cap bad debts and recover the overdue Accounts.

Responsibilities

• Primary responsibility is Recovery and collection of overdue and existing Non Performing loans.
• Track and trace missing and off the Grid clients with overdue loans.
• Evaluation of bad debts, Analysis and consistent follow-up to recover.
• Timely communication with customers in collaboration with the B.D.Os.
• Daily, weekly and monthly reporting.

Qualifications, Experience & Attributes

• Bachelor’s degree or Diploma in Business related field.
• At least 3 years’ experience in Microfinance, lending Institutions or SACCOs
• Proven background in Credit, loans or debt management organizations. 
• Experience dealing with high volume calling and hitting monthly targets.
• Persuasive with strong communication skills.
• Self –driven and demonstrate ability to work with minimum supervision.
• Strong attention to detail, goal oriented.
• Outgoing and confident personality who is able to operate at all levels.

How to Apply

To make an application, send in your application letter and an up-to-date C.V with telephone contacts for at least three current referees to careers@factorhouseltd.com before 31st of October 2024. Indicate Debt Recovery Officer as the subject to your application.